Now Dial '112’ for all traffic emergencies in Haryana

Chandigarh, Dec 9 – In order to provide prompt and robust emergency services related to traffic safety, Haryana Police has successfully integrated the Traffic Helpline Number 1073 with Emergency Response Support System (ERSS) Helpline 112.

          Sharing the details, DGP Haryana Sh. P.K. Agrawal informed that this decision has been taken on the basis of assessment of already running integrated 108 (Ambulance) and 101 (Fire) services in Gurugram and Faridabad districts. With this facility, the 112 ERVs will be responding to all traffic emergencies/situations on the highways. All calls made on traffic helpline number 1073 will automatically land on ERSS 112.

          In a recent review meeting, ADGP Admin, Sh. A.S. Chawla, who is also the Nodal Officer for Haryana 112, was asked to explore the viability of integration of Traffic Helpline Number with ERSS 112. “The multiple sets of helpline numbers at times can become a deterrent in distress situations. Therefore, there is dire need of a single emergency number for all primary emergency services including road accidents. All the emergency services of police, fire brigade and ambulance are already under the umbrella of 112, which is being widely appreciated across the country”, he added.

          The DGP said that from now onwards, residents of Haryana can avail traffic emergency services on 112 including Traffic Jam due to vehicle failure or breakdown, due to illegal parking, road repair, encroachment on the road, due to fuel over in the vehicle, procession reasons, picket/performance reasons, Rough Driving including over speeding, drink & driving, frequently line change on road (zigzag driving), Road Accidents, Information about challan payment, hit & run cases etc.

          Haryana Govt. is committed to provide prompt and efficient emergency services to the residents of the State and is taking all necessary steps in this regard, he added.   

          He also informed that emergency contact numbers related to crane services, trauma centres, Traffic officers in field, traffic chowki, emergency government hospitals etc on highways have been incorporated in Haryana 112 system to provide prompt and robust emergency services related to traffic to the residents of Haryana.

          He also added that some services, related to Traffic, are not related to emergency services like information about chalan centers etc. have also been incorporated in Haryana 112.