As per the vision of Hon’ble Prime Minister, to promote digital transactions, the Administrator, Sh. Banwarilal Purohit has approved to give 50% rebate on facilitation charges for all the services to be availed in online mode via Sampark website/app.
It has also been decided not to levy any facilitation charges for 20 services and not to enhance facilitation charges for 28 services out of total services currently being offered by Sampark centers which are mainly availed by under privileged or needy section of the society. The services include Scheduled Caste Certificate, Other Backward Class Certificate, Legal Heir Certificate, Character Certificate, Birth & Death Certificate, UDID disability card, tenant & servant verification etc.
As Sampark is acting as one stop solution for providing Government to Consumer services for the last approximate 20 years, wherein number of Sampark centers has increased from 4 to 45, the expenses on manpower, consumables, hardware and software maintenance, etc has increased multifold. Thus it has been decided to levy a nominal facilitation charges only on 9 services in both offline and online mode (50% rebate) for availing these services through Sampark like e-Stamp paper, sale of revenue stamp, sale of court fee, electricity bill payment, water bill payment, etc as per the below specified details. As compared to similar centers in Punjab and Haryana, most of the services offered through Sampark are either free or with very less facilitation charges.
The Chandigarh Administration has also decided to provide door step service delivery for 54 services currently offered via Sampark centers. For availing the services at door step, citizen has to pay Rs 200/- (inclusive of taxes) per service transaction and Rs 100/- (inclusive of taxes) for every subsequent service transaction (excluding other charges/fees). The service can be booked via Sampark website/ Sampark toll free number 1800-180-1725/ Sampark app.
However, the citizens can continue to avail the services as per the previous mechanism i.e. visiting the respective department, Sampark centers or online mode.
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